privacy policy
Racewood Ltd is committed to ensuring that all of our customer’s data is protected and that it is used in a safe and responsible way, compliant with Europe’s new General Data Protection Regulation (GDPR).
How do we collect information?
Initially we will usually collect and store information when people call or email us for information about our simulators; typically this will be your name, email and possibly a phone number. We sometimes also gather more detailed information, such as information related to someone’s location and additional telephone numbers, even certain financial information such as credit card details, used when we are progressing through an order and we need to organise shipments.
How do we use your information?
Information that we hold about you is stored securely and will only ever be used to make contact in relation to matters regarding a potential order, or if you are an existing customer this is typically when we are making arrangements to install or service a machine.
Sometimes we will use this information to perform a basic level of analysis (internally) that tells us a little more about where our simulators are located so that we can try to understand the region a little more; this helps us when we are planning servicing work in a particular area. We won’t ever share your information with a third party.
Unless you opt to join our mailing list we will not send you any information that isn’t specifically related to your query or order.
How do we collect information?
Initially we will usually collect and store information when people call or email us for information about our simulators; typically this will be your name, email and possibly a phone number. We sometimes also gather more detailed information, such as information related to someone’s location and additional telephone numbers, even certain financial information such as credit card details, used when we are progressing through an order and we need to organise shipments.
How do we use your information?
Information that we hold about you is stored securely and will only ever be used to make contact in relation to matters regarding a potential order, or if you are an existing customer this is typically when we are making arrangements to install or service a machine.
Sometimes we will use this information to perform a basic level of analysis (internally) that tells us a little more about where our simulators are located so that we can try to understand the region a little more; this helps us when we are planning servicing work in a particular area. We won’t ever share your information with a third party.
Unless you opt to join our mailing list we will not send you any information that isn’t specifically related to your query or order.